May I Line Up a New Patient Appointment Without a Referral?
Yes, though we’re happy to work with any referring physicians.
Are You Covered by Insurance?
We no longer accept insurance. Because most insurance companies do not recognize what we do as a standard of care, they are unlikely to provide reimbursement. That said, the patient will be kept informed of all out-of-pocket service costs and given an option on whether they wish to proceed with recommended tests and programs throughout the functional medicine process. We believe in full transparency at LSMC and will ensure you are educated about your care from start to finish.
Do I Need a Diagnosis Before I Come to You?
No. We use a holistic medicine approach to provide comprehensive diagnostics as part of our new-patient intake. To provide the most complete diagnostics, LifeSeasons Medical Clinic works with multiple diagnostic labs and outsources complex imaging services.
Do You Meet With Patients Remotely (Distance Medicine/Telemedicine)?
We can provide remote consultations via phone and email, but only as follow-up to an in-person, new-client intake meeting. Since functional medicine depends on establishing face-to-face rapport and a comprehensive physical examination, our in-person meetings are a crucial aspect of your treatment.
Can I Quit Working With My Conventional Doctor and Go to My LSMC Doctor Instead?
LSMC physicians are happy to serve you as your primary care provider if that’s your preference. However, there are some urgent care and family practice services that we do not provide, including strep throat and sinus infection care, UTI diagnostics and care, pap smears, flu shots, child vaccinations, and school physicals. You will need to continue your relationship with your conventional PCP or pediatrician for these services.
Can You Serve as My Child’s Pediatrician?
LSMC is not set up to provide general pediatric well-child care. We recommend that you continue your relationship with your pediatrician who can provide vaccinations, back-to-school physicals, and support during urgent care situations. However, we are happy to provide functional medicine support and treatment solutions for ongoing complex health challenges, including ADD and ADHD, autism spectrum disorders, allergies, diabetes, GI challenges, immune challenges, and other chronic conditions.
Do You Prescribe Pharmaceutical Medications?
Yes, though not as a first line of treatment. Our focus on integrative medicine allows us to look for root causes first and focus on powerful nutritive and lifestyle changes. We then prescribe pharmaceutical medications when appropriate.
Can I Meet With Dr. Bredesen?
Dr. Bredesen is serving solely as a consulting physician and has personally mentored Dr. Apostol. Dr. Bredesen is not available for in-person clinic visits at this time.
How Do I Access My Patient Information and Treatment Notes?
You may access your health timeline, treatment notes, and latest lab test results anytime through our website. Click on the ‘Client Portal’ button to log in for access.
Can I Review My Latest Invoice and Billing Information Online?
You may review your latest invoice and pay your bill at any time through our website. Click on the ‘Client Portal’ button to log in for access.
Where Are My Lab Results?
We will email you as soon as your results are in and provide a link to the results through our online patient portal. Once they are posted there, you may review and download them at any time.
What Are the Benefits of Our Client Portal?
We have partnered with a HIPPA-compliant, cloud-based service to provide a convenient online patient portal that makes it easy to handle all your medical and billing tasks during your functional medicine treatment plan. With access to the patient portal from your desktop, tablet, and smartphone, you have around-the-clock access to your health information.
Is My Health Information Secure on the Client Portal?
Yes, we ensure a secure and comprehensive platform. You will enter the portal through a HIPAA-compliant link that gives you unequaled support and protection.
The Intake Health Questionnaire Seems Longer Than Most, Is There a Reason for That?
The first thing you’ll notice about our intake forms is that they are a lot more detailed than any other intake forms you’ve probably completed for conventional clinics. Because we use a functional medicine approach, we ask about your current symptoms, risk factors, and stressors you may have never thought of — including lifestyle factors that affected you years ago.
This depth of inquiry is crucial for us to understand who you are and to determine your true root causes. From there, we can develop a personalized functional medicine treatment approach. Your honest and thorough replies translate into far more effective treatment.
How Long Should I Set Aside to Fill Out the Initial Health Questionnaire?
Most patients take between 60 and 90 minutes to complete the questionnaire.
Can You Work With Me Even If I Prefer Not to Use the Internet?
Yes, we have dedicated areas in our functional medicine clinic where you can fill out your information prior to your visit with Dr. Apostol. Additionally, we’re happy to mail you the intake forms prior to your visit and your results following your visit.